Do you find it frustrating when you can’t open links sent to you through Facebook Messenger? Well, you’re not alone in this predicament. Many users encounter the same problem while attempting to open links on Facebook Messenger. In this article, we will explore the reasons behind this issue and provide you with effective solutions to fix it.
Why Can’t I Open Links on Facebook Messenger?
Have you ever wondered if the problem lies with your device? There are numerous potential reasons why you are unable to open links on Facebook Messenger.
Messenger’s Security Settings
At times, the security settings in your Facebook Messenger can prevent you from opening links on the platform. This is because Messenger’s security settings are designed to safeguard users from potentially harmful content and links that could compromise their privacy and security.
Another possible issue is the cache of your Facebook Messenger app. When the messenger cache becomes too full, it can slow down the app’s performance, leading to crashes or freezing. As a result, you may face difficulties in opening links on Messenger because the app is not functioning properly. Furthermore, if the Messenger app cache becomes corrupted, it can also cause problems with data retrieval, including links.
Often, the links you are trying to open may be broken or corrupted, resulting in issues with opening them.
Yes, problems with your device, such as low storage or a virus, could also be the cause of difficulties in opening links on Messenger.
How to Fix “Messenger Not Opening Links”
Now that we have identified the potential causes, let’s explore the solutions to fix this issue.
Fix 1: Update the Messenger app
Ensure that you have the latest version of the Messenger app installed on your device. To do this, go to your App Store or Play Store, search for Messenger, and update the app if a new version is available.
Fix 2: Clear the Messenger app cache
Clearing the app cache can help resolve issues with the Messenger app. To do this, follow these steps:
- Go to your device’s Settings.
- Locate and select “Apps & notifications.”
- Tap on the “App info” option.
- Find the Messenger app and tap on it.
- Select “Storage & cache” and then “Clear cache.”
Fix 3: Disable Link Preview In-App
Sometimes, link previews can cause Messenger to freeze or crash, preventing links from opening. You can disable link previews by following these steps:
- Go to Messenger Settings.
- Tap the three horizontal lines at the top left corner.
- Tap on the Settings icon (gear icon).
- Select “Photos & media.”
- Enable the option “Open links in default browser.”
Fix 4: Try Opening the Link in a Different Browser
If you’re experiencing trouble opening a link in Messenger, try opening it in a different browser on your device.
Fix 5: Ask the Person to Resend
If you still can’t click on the link sent by the user, ask them to resend it. Then, you can open it via Messenger or copy the link to your web browser. It’s a simple solution that saves you from unnecessary stress.
Fixing the issue of Messenger not opening links may require you to try several troubleshooting steps. We suggest starting with basic troubleshooting, such as checking your internet connection and updating the Messenger app, before moving on to more complex solutions like adjusting security settings or disabling ad-blockers. Alternatively, you can copy the link to any of your web browsers. If the problem persists, it’s recommended to contact Messenger support or seek assistance from a technical expert.
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