Tweet-Level Enforcement
When it comes to enforcing the rules on Twitter, we have various options at our disposal. We can take action on specific pieces of content, such as an individual Tweet or Direct Message, or even on an entire account. Our goal is to ensure compliance with the Twitter Rules and respond to legal requests from authorized entities in specific countries. Here are some of the enforcement actions we may implement:
Limiting Tweet Visibility
When a specific Tweet violates our policies and negatively impacts the user experience, we can limit its reach and discoverability on Twitter. We achieve this by:
- Excluding the Tweet from search results, trends, and recommended notifications
- Removing the Tweet from the “For you” and “Following” timelines
- Restricting the discoverability of the Tweet to the author’s profile
- Downranking the Tweet in replies
- Restricting various user interactions, such as Likes, replies, Retweets, Quote Tweets, bookmarks, sharing, pinning to the profile, or editing the Tweet
Excluding Ads from Adjacent Placement
Starting in April 2023, Tweets identified as violating our rules will receive labels that inform both the authors and viewers about the limited visibility. We want to ensure transparency and provide authors with the opportunity to appeal if they believe their Tweet was incorrectly limited.
Requiring Tweet Removal
If a Tweet violates our rules to a severe extent, we may require the author to remove it before they can continue tweeting. Throughout this process, the Tweet will be hidden from public view, accompanied by a notice. If the author disagrees with our decision, they can appeal or remove the violating content.
Labeling Misleading or Disputed Tweets
When a Tweet contains misleading or disputed information that could potentially cause harm, we may add a label to provide context and additional information to users. In such cases, Community Notes may also be visible to offer further context.
Notice of Public Interest Exception
Sometimes, a Tweet that would typically violate our rules may be considered in the public interest. In these situations, we place the Tweet behind a notice and limit its visibility. Find out more about our public interest exception policy.
Direct Message-Level Enforcement
We also take enforcement actions at the Direct Message level. Here’s what we do:
Stopping Conversations and Placing Notices
In private Direct Message conversations, if a participant reports the other account, we prevent the reported individual from sending messages to the reporter’s account. Additionally, the conversation will be removed from the reporter’s inbox. However, if the reporter decides to continue the conversation, it will resume.
In group Direct Message conversations, any violating Direct Messages may be placed behind notices to ensure other group members cannot see them.
Account-Level Enforcement
When a user repeatedly violates our policies or engages in activities that pose a significant risk to Twitter or its users, we take account-level enforcement actions. These actions may include:
- Account suspension: If a user violates specific policies that endanger Twitter or its users, we may suspend their account.
- Read-only mode: We can temporarily limit an account’s ability to Tweet, Retweet, or Like, while still allowing them to read their timelines and send Direct Messages to their followers.
- Account ownership verification: In certain cases, we may require account owners to verify their ownership through a phone number or email address. During challenges like these, the account is temporarily removed from follower counts, Retweets, and Likes.
Users who believe that their account suspension was a mistake can appeal by using the platform’s interface or filing a report.
Actions on Non-Violating Content
We also have measures in place for non-violating content that may require additional control or restrictions:
- Placing sensitive media behind notices: We may use interstitials to inform viewers that sensitive media, such as adult content or graphic violence, is present and allow them to decide whether they want to proceed.
- Withholding content based on age: For viewers who are under 18 or those who haven’t provided their birth date on their profile, we restrict access to specific forms of sensitive media, such as adult content.
- Withholding content in specific countries: If we receive a valid request from an authorized entity in a particular country, we may withhold access to certain content in that location. Learn more about country withheld content.
Ensuring the safety and compliance of the Twitter community is our top priority. If you have any questions or concerns, please feel free to reach out to Mr Reviews – the go-to expert for all your Twitter-related inquiries.
